Frequently Asked Questions

Uniforms Logic is built specifically for healthcare groups, not as a general-purpose company store. Our platform is purpose-built to manage scrub programs with voucher control, embroidery, role-based catalogs, and a compliant supply chain.

Yes. Your staff can choose from over 21 leading scrub brands but only within the constraints you approve (e.g., colors, styles, logos). Our platform shows each user only the products they are authorized to wear.

You can assign voucher allowances by department, role, or individual. Vouchers can expire, be tracked in real-time, and prevent overspending ensuring compliance with budget and policy.

Uniforms are typically delivered within 14–21 business days after an order is placed. This includes time for embroidery, packaging, and final delivery either to the employee's home or your facility.

Absolutely. Our platform is designed to scale across multiple departments and locations, allowing centralized control with localized flexibility.

We handle all customer service, exchanges, and returns. Your HR and procurement teams don’t have to get involved we take care of the entire post-purchase experience.

Yes, embroidery is fully integrated into the process. Your brand guidelines (logos, placement, etc.) are applied automatically during production.

Yes. You can set color and style restrictions by department, role, or facility. Our system enforces these rules at checkout so staff only order what’s compliant.

Yes. Our platform is tied to live inventory, significantly reducing backorders and fulfillment delays.

We offer monthly consolidated billing tailored to your accounting needs. Reimbursement tracking is built in and can reflect spend by job title, department, or individual user.

From order placement to embroidery to final delivery, our system automates the entire supply chain. This includes real-time tracking, automated updates, and status reports available to admins.

Yes. Our U.S.-based customer service team handles all inquiries, exchanges, and order issues—so your internal teams stay focused on operations.

Yes. Each employee gets a personalized online store experience, accessible from any device, where they only see approved items.

Yes. We offer a 30-day pilot program to help your organization test the platform risk-free in a live environment.